Emotional Contagion

People tend to mirror and adopt the emotions of those around them, whether through direct interaction or observation.
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Social and Emotional Influence
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Amplifies positive emotions for better engagement.

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Negative emotions can also spread unintentionally.

Best paired with

Progressive Disclosure
Gradual emotional exposure prevents overwhelming reactions.
Priming
Pre-exposure to emotions shapes social interactions constructively.
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Community Forums
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Notifications & Alerts
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Engagement
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Behaviour Change
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Delight & Emotion
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Brand Connection

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Optimisations to get you started
Actionable suggestions for how to best use ingredients to improve your product experience.
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Avoid negative impact
Actionable suggestions for how to best use ingredients to improve your product experience.
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The Study

Emotional Contagion explores how individuals' decisions and perceptions are influenced by underlying psychological mechanisms. Research on this bias has revealed its role in everyday behaviours and decision-making processes. Studies often involve experiments where participants' reactions are observed to determine the bias's impact. This understanding helps designers and marketers craft more effective, user-centric experiences.

The result

The results indicate that emotional contagion significantly influences decision-making by altering perception, recall, or emotional response. These findings provide valuable insights into cognitive behaviour, informing design strategies.

Actionable tips

1.

Leverage positive emotions to enhance engagement.

2.

Use empathetic design to build emotional connections.

3.

Test emotional triggers for user influence.

Ingredient pairings

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Best pairings

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Progressive Disclosure

Encourages emotional regulation while maintaining engagement.
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Priming

Facilitates awareness while minimising emotional bias.
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Feedback Loop

Promotes empathy without amplifying negative emotions.
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Nudge

Encourages positive engagement without manipulation.
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Worst pairings

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Fear of Missing Out (FOMO)

Encourages anxiety-based decision-making.
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Scarcity Principle

Leverages collective excitement to drive impulsive choices.
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Authority Bias

Discourages independent judgment in favour of emotional alignment.
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Confirmation Bias

Strengthens emotional echo chambers rather than balanced thinking.

Cocktails with this ingredient

The Heartstring Martini

Deepens the user’s emotional bond with the product, encouraging loyalty.
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Retention
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Strengthening Emotional Connection

The Golden Bond

Strengthens emotional connections, fostering long-term loyalty.
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Retention
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Building Loyalty

The Viral Bellini

Encourages users to share their positive experiences naturally.
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Advocacy
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Inspiring word-of-mouth