Self-Serving Bias

People attribute successes to their own abilities or actions, while blaming external factors for failures to protect their self-esteem.
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Usability and Interaction
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Creates positive self-associations by reinforcing achievements.

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May alienate users if others feel overlooked.

Best paired with

Feedback Loop
Users adjust their self-perceptions based on constructive feedback.
Nudge
Subtle prompts encourage users to take accountability for mistakes.
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Community Forums
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Notifications & Alerts
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Customer Satisfaction
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Retention
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Trust & Confidence
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Decision-Making

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Optimisations to get you started
Actionable suggestions for how to best use ingredients to improve your product experience.
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Avoid negative impact
Actionable suggestions for how to best use ingredients to improve your product experience.
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The Study

Self-Serving Bias explores how individuals' decisions and perceptions are influenced by underlying psychological mechanisms. Research on this bias has revealed its role in everyday behaviours and decision-making processes. Studies often involve experiments where participants' reactions are observed to determine the bias's impact. This understanding helps designers and marketers craft more effective, user-centric experiences.

The result

The results indicate that self-serving bias significantly influences decision-making by altering perception, recall, or emotional response. These findings provide valuable insights into cognitive behaviour, informing design strategies.

Actionable tips

1.

Acknowledge user efforts for positive reinforcement.

2.

Use balanced feedback for realistic self-assessment.

3.

Test recognition formats for user motivation.

Ingredient pairings

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Best pairings

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Feedback Loop

Encourages self-awareness while reducing overconfidence.
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Nudge

Promotes learning without lowering self-esteem.
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Progressive Disclosure

Supports fair self-evaluation while maintaining confidence.
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Choice Architecture

Enhances personal growth while preventing bias-driven decisions.
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Worst pairings

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Fear of Missing Out (FOMO)

Reinforces self-serving rationalisation over critical thinking.
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Scarcity Principle

Encourages entitlement and exaggerated self-importance.
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Default Bias

Discourages reflection on external factors influencing success.
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Authority Bias

Promotes reliance on authority figures for self-worth.

Cocktails with this ingredient

The Custom Blend

Tailors the product to individual users, making it feel more relevant and valuable.
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Retention
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Personalising the Experience